Tivoli Business Service Manager (TBSM)
Tivoli Business Service Manager provides a single, simple-to-use interface for consolidating management information into a business-centric view, from across your environment, including distributed, web and mainframe components. The software is capable of automatically discovering many of the IT resources in your environment, based on the tools you are currently using to manage them. IBM Tivoli Business Service Manager then gives you the ability to display those resources in a logical, business-oriented view, showing the particular business process served by a group of components.
Capabilities:
- Model any service
- Track real-time Service Level Agreements
- Custom business views & dashboards
- Service status/health from external sources
- Advanced numeric rules for calculations
- Dynamic key performance indicators (KPIs)
- Service definition from CMDB/inventory
- Tight BSM product integration
- ITCAM for ISM & ITM
- TADDM, TSLA
- OMNIbus & TEC
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Web Based Service Intelligence View
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