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Media & Entertainment

Media and entertainment companies are constantly looking for ways to differentiate themselves, remain relevant to their customers/audiences, maintain profit margins, and expand market share in an increasingly competitive global market. Today, this is accomplished by introducing new services that meet the needs of the marketplace while maintaining carrier-grade levels of performance and security. New entertainment and information services need to be flexible, reliable, secure, and cost-effective from the service provider’s perspective while providing value to the consumer or business subscriber.

In short, today’s communications companies need a strategic vision and robust information infrastructure that will grow with these expanding needs. Optimizing your IT infrastructure often begins with consolidation operations, which can help you:
  • Reduce costs
  • Support changing business demands
  • Align IT resources with business objectives
  • Increase productivity
  • Respond to regulatory requirements
i3 Software’s solution expertise in Fault Management, Application Management, Performance Management, Network Management and Consolidated operations Management will help you in managing your Business Operations, Performance of network at your finger tips. i3’s partnership with IBM and other vendors will help you provide just the apt solutions required for Company.

The IBM Tivoli Netcool software provides a single point of control for monitoring the entire network. Tivoli Netcool Network Mediation is used to collect process and distribute network traffic data, while Netcool/OMNIbus provides the centralized monitoring engine, detecting faults and notifying the Network Management team about the most urgent issues.

Tivoli Netcool/Webtop and Netcool Realtime Active Dashboards provide a front-end that delivers realtime reporting and visualization of the state of the network, including graphical representations of service and availability levels. These can be accessed via a simple Web-browser, so there is no need to install client software on each employee’s workstation.

Tivoli Netcool helps Media and Entertainment industry by providing all the information they need to monitor the network on a single screen – so it is easy for them to see what needs to be done and react rapidly to any issues that arise. Since service quality is such a priority in Media and Entertainment industry the ability to respond quickly and resolve issues before they affect our customers is a major advantage.

Solutions for Media & Entertainment Industry
  • Consolidated Operations Management
  • Application Management
  • Server, Network and Device Management
  • Business Service Management
  • Appliance Offering (Can be tailored as per the customer’s need)
Success Story:

i3 successfully helped a Major Media and Publication Company in the Northeast U.S. to manage IT Infrastructure more efficiently and cost-effectively...

PAIN:  Too many disparate tools, too many types and overall alarms. Customer had lots of heterogeneous instrumentation (Gomez, Keynote, NetIQ, HP SIM, Oracle OEM, APC, etc) at the infrastructure layer monitoring different domains.

SOLUTION:  Netcool Omnibus. Consolidation of alarms from the different tools and deployed as a Manager of Managers as one of the primary reasons for change. Efficient centralized platform to handle notifications/escalations.

PAIN:  Too much time for problem resolution. Customer had to look into multiple consoles from multiple tools and wanted to have a cohesive view/dashboard for a heterogeneous environment to improve response time.

SOLUTION:  Netcool's Single Consolidated Dashboard through Tivoli Business Service Manager (TBSM). Customer IOC (Internet Operations Center) uses heavily and has improved responsiveness through having both cross-platform and cross-domain (Systems, Applications, and Networks) management capabilities.

PAIN:  No Executive "view" into critical LOB Service operations.

SOLUTION:  TADDM and TBSM. To provide an automated and deeper dive view into the components and dependencies of the infrastructure supporting Business Applications and Services while tying it to an Executive Dashboard for up/down/warning statuses.

With the solutions above and other components, combined with a successful implementation of Netcool's Proviso for Performance management, this Customer is more efficiently managing over 500 servers and over 1,200 network devices--including routers, switches, and load balancers.

For more details call us at 1-732-516-1173

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