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IBM Tivoli Netcool®/Impact

A persistent challenge for operations staff today lies in managing data across your organization. While data access is needed to monitor mission-critical business functions and respond to developing problems, the essential information often resides in vast number of data stores and database formats. In addition, necessary limitations on user access - across lines of business and silos - can make centralizing data management a challenging undertaking. The costs of reengineering processes and replacing tools can be prohibitive, and out-of-the-box gateways often do not offer the flexibility needed to access all relevant data.

IBM Tivoli Netcool®/Impact™ meets this challenge by providing a common platform for ubiquitous data access that easily circumvents traditional organizational boundaries. Armed with data from virtually any data source, administrators can correlate, calculate, enrich, deliver, notify, escalate, visualize and perform a wide range of automated actions.

Features Advantages Benefits
Event enrichment with business and service context. Realtime access to data from virtually any source. Reduces mean-time-to-problem-resolution.
Realtime business activity monitoring. Activity monitoring includes database tables changes, bus messages, SOA events and more. Enables prioritized response based on true business impact.
Automated service impact analysis. Flexible impact analysis by customer, user, service, process and more. Automates manual tasks for improved workflow efficiency.
Advanced problem correlation, notification and actions. Policies are completely customizable based on time, state and other variables. Delivers actionable intelligence to business and operations staff.
Advanced data visualization and metric calculation. Consolidated visualization of distributed data and metrics in a web interfacem. Improves service availability and performance.

For more details call us at 1-732-516-1173

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